Shipping policy

Shipping Options and Rates

We offer multiple shipping methods to suit your needs. Rates and estimated delivery times are as follows:

Economy Shipping

• Rate: FREE for orders of $100 or more

• Delivery Time: 3–4 business days

Standard Shipping

• Rate: $8.99 (applies to orders between 1lb and 5lb)

• Delivery Time: 2–3 business days

Express Shipping

• Rate: $44.99 (for orders 1lb and above)

• Delivery Time: 1–2 business days

Shipping rates are calculated at checkout and may vary based on package weight and destination.

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Order Processing Times

• Processing Time: All orders are processed within 1–2 business days.

• Business Days: Monday through Friday (excluding holidays).

• High-Volume Periods: During peak seasons (e.g., holidays), processing times may be extended. You will be notified via email if there is a significant delay.

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Shipping Confirmation & Tracking

• Once your order ships, you’ll receive a confirmation email with tracking details.

• Tracking numbers typically become active within 24 hours after shipping.

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Delivery Issues

• Lost or Damaged Items: DTF Print Depot is not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact the carrier directly to file a claim. Retain all packaging materials and the damaged item(s) for inspection.

• Shipping Delays: We are not liable for delays caused by shipping carriers, weather conditions, or customs processes.

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Contact Us

If you have any questions about your order or need further assistance, our customer service team is here to help:

• Email: info@dtfprintdepot.com

• Phone: +1 (281) 670-4155

• Address:
  DTF Print Depot
  1550 Caton Center Dr,  Suite H
  Arbutus, Maryland, 21227
  United States